Leave a review of 2degrees

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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Two Degrees Mobile Limited (as we are officially known) is New Zealand's newest full service telecommunications provider. 

Back in the 90s a visionary group of Maori challenged the crown through the Treaty of Waitangi and won the rights to 3G spectrum. Despite financial and regulatory adversity a Maori Trust (Hautaki) was established with the challenge of launching New Zealand’s third mobile network. 

Tex Edwards founded 2degrees in February 2001 and provided initial capital.  Later that year investments were made by Strive Masiyiwa’s Econet Wireless group and shortly afterwards the pan-Maori trust Hautaki.

After successfully advocating for critical regulatory realignment the company was fully capitalised in 2007 and construction of its mobile network began.

We commercially launched in 2009, significantly lowering the cost of mobile for Kiwis.

Tex Edwards sold his interests in 2degrees in 2016 after some 15 years of support for the company including as a senior executive, director and founding shareholder.

Since our launch we’ve been busy. We have the backing of a unique partnership of international and Kiwi investors that have enabled us to build a brand new mobile network, helping us to cover 98.5% of the places Kiwis live and work. In March 2015 we also acquired NZ's fourth largest ISP, and now offer broadband services as well as mobile to Kiwis across the country.

We've put in place a great team, led by our CEO Stewart Sherriff and an internationally experienced management team which has a wealth of experience in building and delivering excellent mobile telecommunication networks and services.

We all really believe in what we are trying to accomplish for our customers and New Zealand. We’ve even been lucky enough to be recognised for it along the way, with a number of awards for our customer service over the years.

And this is just the beginning...

** NOTE: The above information has been provided by the ISP or reproduced from their website **

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Total: 5.2
Reliability 5.5
Speed 5.7
Support 4.6
Features 5.2
Value 5.0
Average from 191 reviews
Showing 1-5 of 191 items.
2025-08-06 08:58:01
Johnny 7.0
I'm with Kelsey...2 degrees are middle of the road with phone service but shit with broadband.
Pros
Phones ok
Cons
Broadband service is like in a scene from 'In search of the Holy Grail'Run away
2025-08-05 17:41:10
Kelsey 4.2
I really tried to give 2degrees a chance as I’ve been with them as my mobile provider for many years, however their customer service is terrible. They have missed parts of a bundle when signing up then not been able to rectify it, had the broadband drop out frequently and claim there were no issues. When my plan was up and I tried to cancel they ignored all my emails and contact requests sent through their website, and also did not answer my calls or were unable to complete it over the phone when they did answer. This meant I was put on a month by month plan without my consent while I was actively trying to cancel. ...read more
Pros
Mobile is ok
Cons
Broadband is bad and their customer service is terrible
2025-07-15 12:20:01
Oliver 8.6
I have been with 2degrees over a decade on fibre and mobile and they have always come to the party and have delivered excellent service. So really cannot fault them.
Pros
Solid support and connection
Cons
I'd like some better routing for gaming i.e. less latency
2025-06-29 10:17:12
Graeme 1.8
We have this at our Bach was signed into contract the second time with them man a mistake
Pros
None
Cons
So internet no support and when you do they will back to you never
2025-04-22 13:12:26
John 2.4
2 degrees are not the best,I was with them,after the Contract I never went with them again too many problems I had with them,in the end they were rude to me and told me your always.complaining,but they stuff up on things,that never went right,my broadband it had too many problems with it
Showing 1-5 of 191 items.
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